Help & FAQ’s

Help for the most frequently asked questions can be found here! If you have any questions which are not answered here, please contact us.

Q: Can I install the graphics myself?

A: Yes, most of our products are easy enough for a novice to install. See our How-To Videos page.

Q: Will the graphics damage the paint or glass on my vehicle?

 A: No, the vinyl material will not harm these surfaces. It will actually protect them and act as a shield to the sun, UV rays, dust, scratches etc.

Q: Do you make custom decals / vinyl graphics that aren't shown on your site?

A: Yes we do! We offer a wide range of services from designing custom decals, stickers, vinyl graphics of all sorts. Please use our Free Estimate form for info on custom orders.

Q: Do you ship outside of the U.S.?

A: Yes, we ship worldwide! If you are outside of the U.S. please use our International Order Form page.

Q: How much do you charge for shipping?

A: See our Shipping Info page.

Q: Why hasn't my email inquiry/question been answered?

A: We will answer all your questions and concerns in a timely manner. The average response time from us is within 24 hours. Please make sure your reply email is working and accurate. You may even want to check your spam folder.

Q: What is your return/exchange policy?

A: Since all products are made to the customers specifications, we do not accept returns or exchanges. View our Customer Agreement.

Q: When will my order arrive?

A: See our Shipping Info page.

Q: What type of payment do you accept?

A: Online, we accept PayPal (Visa, Mastercard, Discover and American Express). By postal mail, we accept cashiers check and money orders. Sorry, no personal checks.

Q: Do you take phone, fax or mail orders?

A: We are an Internet based e-Commerce company that operates entirely on the internet. We do not take phone orders nor do we have a customer hotline. Doing business completely online helps keep our costs down so that we can pass the savings on to you, our customer. We do accept cashiers checks and mail orders as payments. See our Order Forms page if you wish to mail in your order.

Q: Where can these decals be applied?

A: All our vinyl decals and graphics can be applied to any smooth, non-porous surface. Please make sure the surface is clean and oil free. Surface quality is a major factor in the life and durability of vinyl.

Q: What are the decals made from and how long will they last?

A: Our materials are rated with a 5-7 year life expectancy. Mirror chrome and foil materials are rated 2 years for outdoor use. Thickness will range from 2-3mil depending on the material. Our vinyls are made with a permanent solvent base acrylic adhesive which creates greater adhesive capabilities. These materials are of optimum quality and have excellent workability and removal properties.

Q: How do I install the decals?

A: See our How-To Videos page.

Q: How do I remove the decals?

A: See our How-To Videos page.

Q: Will the decals come off after installation?

A: If you used the wet method, please allow any moisture to dry for at least a week of fair weather (60 degrees+) before any stress is put on them, such as car wash, waxing, driving on the freeway, etc. If applied using the dry method, wait at least a day. Other than that, they are on until you want them to come off.

Q: Do you offer group buys or club discounts?

A: Yes we do. Please contact us with your proposal.

Q: Do you offer volume discounts?

A: Yes we do. Discounts and wholesale pricing will be handled on a case by case basis. Contact us with any questions you may have.

Q: Do you offer sponsorship?

A: Currently, we only sponsor vehicles on display at the annual SEMA show in Las Vegas, NV.